Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a return or exchange. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.

Regular priced items may be exchanged or returned based on the merchant agreement with MOTHEREARTHISLAND.COM. Unfortunately, sale items cannot be exchanged/returned.

Merchants have the choice of opting out of our exchange and return policy. The items sold by merchants who have opted out of this policy will be identified in the detailed description of the products.

Please contact us to arrange your exchange or return. We will request that you email pictures, a brief description of the damage, the order number, and your delivery information to [email protected]. We will follow-up within 24 hours with the next steps. MEIC will determine the best resolution with our seller and may ask to see a product in person before making a decision. Please note that MEIC and the merchant are not responsible for normal wear and tear, stains or breakage that have incurred after use or consumption.

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